FAQ Shop online
Why do ONLINE SHOPS like to work with us?
European materials, solid workmanship → a real advantage over imported products.
You order when you need and as much as you need → no budget freezes, no worries about price spikes.
Durability confirmed by European standards → minimal complaints, better feedback and greater customer confidence.
No language barriers, fast responses and convenient order panel → full control and comfort of cooperation.
Goods straight from the manufacturer, from Poland → fast, stable and easy to schedule delivery, including dropshipping.
Fireplaces, grills, fireplaces, stoves, racks and accessories sell for 12 months → stable traffic and profit.
Smaller packages, less risk of damage and easier dropshipping
→ no warehouse, no problems.
Complementary products: hearths, grates, grills, accessories → one source, multiple categories, higher basket value.
You get a ready-made file and high-quality photos → you start selling right away.
Various shapes and sizes and finishes: rusted, painted, raw → a choice tailored to your customers.
Frequently Asked Questions FAQ
You sell in your store/marketplace, give us the order, and we pack and ship directly to your customer.
No. We do not attach any documents with prices to the packages.
Yes. We can include advertising materials (this requires agreement on materials and packaging standard).
We establish dropshipping SLAs (e.g., shipping in 24/48h on business days for available products). Inventory and cut-off time for order placement is key.
Yes. We provide the tracking number so that you can automatically inform the customer and handle the status in the panel.
Yes, we ship to all countries of the European Union.
Yes. We provide logistics parameters (dimensions, weight, type of package), as well as data and images for product sheets.
We determine the model at the start. There are two standard models:
- Returns come back to you (you serve the customer),
- Returns come back to us (we accept the return and report the status) – if you want to maximally “relieve” the service.
We establish a simple procedure: report + photos/video + order number. Then a quick decision: redelivery of shortages / replacement / replacement part / other solution.
Most orders are settled on a prepayment basis.


