{"id":6601,"date":"2026-02-03T13:33:55","date_gmt":"2026-02-03T11:33:55","guid":{"rendered":"https:\/\/www.nortpol.pl\/faq-shop-online\/"},"modified":"2026-04-07T14:32:47","modified_gmt":"2026-04-07T12:32:47","slug":"faq-shop-online","status":"publish","type":"page","link":"https:\/\/www.nortpol.pl\/en\/faq-shop-online\/","title":{"rendered":"FAQ Shop online"},"content":{"rendered":"

[vc_row][vc_column][vc_empty_space woodmart_hide_large=”0″ woodmart_hide_medium=”0″ woodmart_hide_small=”0″ woodmart_hide_extra_small=”0″][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/6″ woodmart_sticky_column_offset=”150″ woodmart_sticky_column=”true” offset=”vc_col-lg-2 vc_col-md-12″ css=”.vc_custom_1767086568417{margin-bottom: 80px !important;}” woodmart_css_id=”695399cf909f1″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2OTUzOTljZjkwOWYxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjYwcHgifX19″ parallax_scroll=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ mobile_reset_margin=”no” tablet_reset_margin=”no” wd_collapsible_content_switcher=”no” woodmart_box_shadow=”no” wd_z_index=”no”][\/vc_column][vc_column width=”2\/3″ offset=”vc_col-lg-8 vc_col-md-12″ woodmart_css_id=”695399edc9dd4″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2OTUzOTllZGM5ZGQ0Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=”]\n\t\t

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Why do ONLINE SHOPS<\/u> like to work with us?<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_row_inner content_placement=”top”][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501784033{margin-bottom: 70px !important;}” woodmart_css_id=”6110f7126dac1″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxMjZkYWMxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t
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Manufacturing in Poland (EU) - the quality your customers are looking for<\/h4>\t\t\t\t\t\t
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European materials, solid workmanship \u2192 a real advantage over imported products.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501792272{margin-bottom: 70px !important;}” woodmart_css_id=”6110f719c18f7″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxOWMxOGY3Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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Price stability and flexible procurement (no contracts or changes)<\/h4>\t\t\t\t\t\t
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You order when you need and as much as you need \u2192 no budget freezes, no worries about price spikes.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”top”][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501784033{margin-bottom: 70px !important;}” woodmart_css_id=”6110f7126dac1″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxMjZkYWMxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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Durability and robustness - thick steel and strong welds<\/h4>\t\t\t\t\t\t
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Durability confirmed by European standards \u2192 minimal complaints, better feedback and greater customer confidence.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501792272{margin-bottom: 70px !important;}” woodmart_css_id=”6110f719c18f7″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxOWMxOGY3Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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Smooth communication (DE\/EN) and efficient support<\/h4>\t\t\t\t\t\t
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No language barriers, fast responses and convenient order panel \u2192 full control and comfort of cooperation.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”top”][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501784033{margin-bottom: 70px !important;}” woodmart_css_id=”6110f7126dac1″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxMjZkYWMxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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Fast shipping & secure appointments<\/h4>\t\t\t\t\t\t
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Goods straight from the manufacturer, from Poland \u2192 fast, stable and easy to schedule delivery, including dropshipping.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501792272{margin-bottom: 70px !important;}” woodmart_css_id=”6110f719c18f7″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxOWMxOGY3Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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Attractive offer for the whole year (not only for the BBQ season)<\/h4>\t\t\t\t\t\t
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Fireplaces, grills, fireplaces, stoves, racks and accessories sell for 12 months \u2192 stable traffic and profit.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”top”][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501784033{margin-bottom: 70px !important;}” woodmart_css_id=”6110f7126dac1″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxMjZkYWMxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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Lower shipping costs with folding versions<\/h4>\t\t\t\t\t\t
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Smaller packages, less risk of damage and easier dropshipping
\n\u2192 no warehouse, no problems.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501792272{margin-bottom: 70px !important;}” woodmart_css_id=”6110f719c18f7″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxOWMxOGY3Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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Wide range<\/h4>\t\t\t\t\t\t
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Complementary products: hearths, grates, grills, accessories \u2192 one source, multiple categories, higher basket value.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”top”][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501784033{margin-bottom: 70px !important;}” woodmart_css_id=”6110f7126dac1″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxMjZkYWMxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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Ready to sell offer - CSV files and professional photos<\/h4>\t\t\t\t\t\t
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You get a ready-made file and high-quality photos \u2192 you start selling right away.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501792272{margin-bottom: 70px !important;}” woodmart_css_id=”6110f719c18f7″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxOWMxOGY3Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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Diverse range and fashionable finishes in a variety of options<\/h4>\t\t\t\t\t\t
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Various shapes and sizes and finishes: rusted, painted, raw \u2192 a choice tailored to your customers.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column][\/vc_column][vc_column][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/6″ woodmart_sticky_column_offset=”150″ woodmart_sticky_column=”true” offset=”vc_col-lg-2 vc_col-md-12″ css=”.vc_custom_1767086568417{margin-bottom: 80px !important;}” woodmart_css_id=”695399cf909f1″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2OTUzOTljZjkwOWYxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjYwcHgifX19″ parallax_scroll=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ mobile_reset_margin=”no” tablet_reset_margin=”no” wd_collapsible_content_switcher=”no” woodmart_box_shadow=”no” wd_z_index=”no”][\/vc_column][vc_column width=”2\/3″ offset=”vc_col-lg-8 vc_col-md-12″ woodmart_css_id=”695399edc9dd4″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2OTUzOTllZGM5ZGQ0Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=”]\n\t\t

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Frequently Asked Questions FAQ<\/u><\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_row_inner content_placement=”top”][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501784033{margin-bottom: 70px !important;}” woodmart_css_id=”6110f7126dac1″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxMjZkYWMxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t
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How does dropshipping with Nortpol\/Farmcook work?<\/h4>\t\t\t\t\t\t
<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t
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You sell in your store\/marketplace, give us the order, and we pack and ship directly to your customer.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501792272{margin-bottom: 70px !important;}” woodmart_css_id=”6110f719c18f7″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxOWMxOGY3Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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Will your invoice or pricing documents be in the package?<\/h4>\t\t\t\t\t\t
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No. We do not attach any documents with prices to the packages.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”top”][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501784033{margin-bottom: 70px !important;}” woodmart_css_id=”6110f7126dac1″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxMjZkYWMxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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Can you put my branding (flyer, coupon, instructions with my logo) in the package?<\/h4>\t\t\t\t\t\t
<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t
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Yes. We can include advertising materials (this requires agreement on materials and packaging standard).<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501792272{margin-bottom: 70px !important;}” woodmart_css_id=”6110f719c18f7″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxOWMxOGY3Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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How fast do you ship orders?<\/h4>\t\t\t\t\t\t
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We establish dropshipping SLAs (e.g., shipping in 24\/48h on business days for available products). Inventory and cut-off time for order placement is key.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”top”][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501784033{margin-bottom: 70px !important;}” woodmart_css_id=”6110f7126dac1″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxMjZkYWMxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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Will I receive a tracking number for my shipment?<\/h4>\t\t\t\t\t\t
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Yes. We provide the tracking number so that you can automatically inform the customer and handle the status in the panel.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501792272{margin-bottom: 70px !important;}” woodmart_css_id=”6110f719c18f7″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxOWMxOGY3Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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Do you ship abroad (EU)?<\/h4>\t\t\t\t\t\t
<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t
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Yes, we ship to all countries of the European Union.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”top”][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501784033{margin-bottom: 70px !important;}” woodmart_css_id=”6110f7126dac1″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxMjZkYWMxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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Are the products prepared for e-commerce (package dimensions, weight, photos)?<\/h4>\t\t\t\t\t\t
<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t
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Yes. We provide logistics parameters (dimensions, weight, type of package), as well as data and images for product sheets.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501792272{margin-bottom: 70px !important;}” woodmart_css_id=”6110f719c18f7″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxOWMxOGY3Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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Who handles end customer returns?<\/h4>\t\t\t\t\t\t
<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t
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We determine the model at the start. There are two standard models:<\/p>\n

    \n
  1. Returns come back to you (you serve the customer),<\/li>\n
  2. Returns come back to us (we accept the return and report the status) – if you want to maximally “relieve” the service.<\/li>\n<\/ol>\n\t\t<\/div>\n\t\t[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”top”][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501784033{margin-bottom: 70px !important;}” woodmart_css_id=”6110f7126dac1″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxMjZkYWMxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t
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    <\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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    What is the complaint (damage, defect, shortage in the package)?<\/h4>\t\t\t\t\t\t
    <\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t
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    We establish a simple procedure: report + photos\/video + order number. Then a quick decision: redelivery of shortages \/ replacement \/ replacement part \/ other solution.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1628501792272{margin-bottom: 70px !important;}” woodmart_css_id=”6110f719c18f7″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MTEwZjcxOWMxOGY3Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnsibWFyZ2luLWJvdHRvbSI6IjUwIn19fQ==”]\t\t\t

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    <\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t
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    What is the billing for dropshipping orders?<\/h4>\t\t\t\t\t\t
    <\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t
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    Most orders are settled on a prepayment basis.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column][\/vc_column][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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